


Frequently Asked Questions
What is Xidrax?
What is Xidrax?
Xidrax is a curated marketplace offering high-quality products across multiple categories. We focus on providing unique, innovative, and reliable items that enhance your everyday life.
Are your products authentic?
Are your products authentic?
Yes. We source all our products from trusted suppliers and verified manufacturers to ensure authenticity and quality.
How long does shipping take?
How long does shipping take?
Most orders are processed within 1–3 business days and delivered in 7–15 business days, depending on your location.
Do you offer international shipping?
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping fees and times may vary by destination.
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your order status directly on our website or through the carrier's tracking page.
How do I contact customer service?
How do I contact customer service?
You can reach us at support@xidrax.com or via the Contact Us page on our website.